In the early 80s I worked at the Michigan Bell Telephone Company for a very wise, very sharing, lady. I was First Line management when she was in charge of the office in which I worked. She also was in charge of the training of myself and my peers, who, in turn, were responsible for training the people who observed the performance of operators and equipment for the company.
When I first met Bernice Ford she was my first woman of color as my manager. I thought, ‘Here is a taskmaster, someone who has worked very hard to get to where she is and is probably somewhat difficult to please.’ I was wrong about her. She took each of us and worked with our weaknesses, pointed out our strong points, and developed us into the leaders we needed to be.
Over the years we have both retired, but have kept in touch with phone calls, Christmas cards, and now by e-mail. A couple of months ago Jay and I sent a package of homemade jams to her. Jay had also worked with her during his career inside the telephone company.
So today in the mail came a package with a beautiful candle in it from Bernice as a thank you for the jam we sent. No other manager in my 29 year career at Michigan Bell and later for 12 years with the Oakland Press ever has made such an impression on me. No other manager has bothered to stay in touch with me.
I am blessed to have Bernice in my past and still in touch today!